Family IT Support
(when the kids are too busy)

On-demand technology lessons, support, and consulting
designed for older adults.

Family IT Support
(when the kids are too busy)

On-demand technology lessons, support, and consulting
designed to help older adults stay competitive.

Featured In

Virtual Lessons & Support

Smart Phone
Computer
Tablet
TV
Recover passwords
Get back into Gmail
Learn to use Zoom
Use grocery delivery
Learn new programs
Set up TeleHealth
Connect to internet
and much more to get started...
Smartphone
Recover passwords
Get back into Gmail
Learn to use Zoom
Use grocery delivery
Computer
Learn new programs
Remove virus
Set up camera
Master Facebook
Tablet
Choose a new tablet
Manage accounts
Play games
Set up TeleHealth
Smart TV
Connect to internet
Learn to navigate
Set up Netflix
Install Roku
and much more to get started...

Sign up

Set up to request on-demand help anytime for your family.

Never worry again

Have a peace of mind that they are in good hands.

We reach out

We will contact them and take it from there.

No Learning Curve

No extra software to download. Just one-button click to get on a call with us right from the browser or phone.

Unlimited Quick Support

Members get free unlimited quick support less than 20 minutes by our Tech Concierge team 365 day a year.

Techies with
Soft Skills Training

All Techies receive soft skills training to master the Art of Empathy and Patience. They're also trained with technical depth, of course.

Their Tech Ally is Here

Our expertise is delivered with empathy, and always on their beck and call.

Everyday

✓ Two (2) 90-minutes one-on-one online session per year.
  • Included sessions are 45 minutes each.
  • Session can be skipped and rescheduled at any date and time that works for you.
  • You can use this for
✓ Unlimited Quick Support (20 minutes or less) for whatever you need.
coming soon
✓ Unlimited access to open group lessons
$
15
per month,
billed annually $180

Avid Learner

✓ Two (2) 45-minutes one-on-one online session per month.
  • Included sessions are 45 minutes each.
  • Session can be skipped and rescheduled at any date and time that works for you.
✓ Unlimited Quick Support (20 minutes or less) for whatever you need.
✓ Recorded one-on-one session.
✓ Written notes from one-on-one session by your techie.
coming soon
✓ Unlimited access to open group lessons
$
50
per month

Professional

✓ Unlimited one-on-one online sessions.
  • Included sessions are 45 minutes each.
  • Session can be skipped and rescheduled at any date and time that works for you.
✓ Unlimited Quick Support (20 minutes or less) for whatever you need.
✓ Recorded one-on-one session.
✓ Written notes from one-on-one session by your techie.
coming soon
✓ Unlimited access to open group lessons
$
90
per month

Ad Hoc Hours

$ 0
per month
Virtual Lessons & Support
$45 per hour
Personal Tech Question Hotline
Not supported
Live Virtual Group Classes
Not supported

Membership

$ 5
per month
Virtual Lessons & Support
$36 per hour
Personal Tech Question Hotline
Free access 24/7
Live Virtual Group Classes
Free access

Membership

$ 5
per month

Ad Hoc Hours

$ 0
per month
Live Virtual Group Classes
FREE access
-
Personal Tech Question Hotline
-
FREE access 24/7
Virtual Lessons & Support
$36
per hour
$45
per hour

Surprisingly simple technology coaching and support.

Orchard helps older adults feel more comfortable, safe, and connected with technology.

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As featured in
I can't tell you how lucky I was to find you. You came into my life at a time, when I was overwhelmed with one technology issue after another.
Patricia B.
Orchard Member since 2018
These classes are incredible! People are missing out! I think people think doing classes is too hard, but it’s not because you show us the screen!
Winnie P.
Orchard Member since 2018
I feel like I have an ally, somebody who could help me when I need it! Orchard is THE ANSWER for anyone who doesn't keep up with all the latest technology.
Patsy M.
Orchard Member since 2019

Surprisingly Simple Technology Coaching & Support

On-demand, empathetic tech coaching and support designed for older adults.

Your Personal Online Tech Coach

Master Zoom
Teach with Canvas
Backup with OneDrive
Master Microsoft Word
Manage Quickbooks
Take Remote Payment
Declutter Computer
and much more to get started...
What's Popular on Orchard
Setting up Zoom
Teach with Canvas
Declutter computer
Secure computer
Unlock accounts
Manage passwords
Master Microsoft Word
Backup files
Sync all devices
Social media
Organize with Excel
Build online branding
and much more to get started...
How It Works

Free Phone Consultation

Tell your Orchard Techie about your goals, needs, and struggles. We then tell you how we can help.

Get Ongoing Support

Your Orchard Tech Coaches are available on-demand for any of your technology support needs - no matter how small.

First Online Session Free

Get a free 45-minute online session upon signing up to get comfortable with online coaching and identify your most immediate needs.

Technical
Expertise

Our founding team from Microsoft and Apple created in-house training for every Techie, giving them the skills and knowledge to be your one-stop source for help.

Empathetic Methodology

Our personality-based screening selects patient individuals. Combined with our people-first approach, your Techie adapts to your learning style, creating a one-of-a-kind experience.

Step-by-Step Guidance

Our coaching helps everyone from professionals to first time computer users. Can’t take notes fast enough? No problem. We record your lesson for you so you always have easy access.

Your Tech Ally is Here

Our empathetic tech coaching is bundled in plans. So it's like having insurance of tech knowledge.

Everyday

✓ Two (2) 90-minutes one-on-one online session per year.
  • Included sessions are 45 minutes each.
  • Session can be skipped and rescheduled at any date and time that works for you.
  • You can use this for
✓ Unlimited Quick Support (20 minutes or less) for whatever you need.
✓ 10% OFF additional sessions.
coming soon
✓ Unlimited access to open group lessons
$
180
per year

Avid Learner

✓ Two (2) 45-minutes one-on-one online session per month.
  • Included sessions are 45 minutes each.
  • Session can be skipped and rescheduled at any date and time that works for you.
✓ Unlimited Quick Support (20 minutes or less) for whatever you need.
✓ Recorded one-on-one session.
✓ Written notes from one-on-one session by your techie.
coming soon
✓ Unlimited access to open group lessons
$
50
per month
No contract. Cancel or restart anytime.

Professional

✓ Four (4) 45-minutes one-on-one online sessions.
  • Included sessions are 45 minutes each.
  • Session can be skipped and rescheduled at any date and time that works for you.
✓ Unlimited Quick Support (20 minutes or less) for whatever you need.
✓ Recorded one-on-one session.
✓ Written notes from one-on-one session by your techie.
coming soon
✓ Unlimited access to open group lessons
$
90
per month

Ad Hoc Hours

$ 0
per month
Virtual Lessons & Support
$45 per hour
Personal Tech Question Hotline
Not supported
Live Virtual Group Classes
Not supported

Membership

$ 5
per month
Virtual Lessons & Support
$36 per hour
Personal Tech Question Hotline
Free access 24/7
Live Virtual Group Classes
Free access

Membership

$ 5
per month

Ad Hoc Hours

$ 0
per month
Live Virtual Group Classes
FREE access
-
Personal Tech Question Hotline
-
FREE access 24/7
Virtual Lessons & Support
$36
per hour
$45
per hour

Ready To Get Started?

Virtual Lessons & Support

• Sessions are automatically recorded for you.
• No need to take notes either, because our Techies do that too for you during the session.
• Expert Techies with fun personalities.
• Learn the hottest skills at your style and pace.
• And so much more.