Family IT Support
(when the kids are too busy)

On-demand technology lessons, support, and consulting
designed for older adults.

Family IT Support
(when the kids are too busy)

On-demand technology lessons, support, and consulting
designed to help older adults stay competitive.

Featured In

Virtual Lessons & Support

Smart Phone
Computer
Tablet
TV
Recover passwords
Get back into Gmail
Learn to use Zoom
Use grocery delivery
Learn new programs
Set up TeleHealth
Connect to internet
and much more to get started...
Smartphone
Recover passwords
Get back into Gmail
Learn to use Zoom
Use grocery delivery
Computer
Learn new programs
Remove virus
Set up camera
Master Facebook
Tablet
Choose a new tablet
Manage accounts
Play games
Set up TeleHealth
Smart TV
Connect to internet
Learn to navigate
Set up Netflix
Install Roku
and much more to get started...

Sign up

Set up to request on-demand help anytime for your family.

Never worry again

Have a peace of mind that they are in good hands.

We reach out

We will contact them and take it from there.

No Learning Curve

No extra software to download. Just one-button click to get on a call with us right from the browser or phone.

Unlimited Quick Support

Members get free unlimited quick support less than 20 minutes by our Tech Concierge team 365 day a year.

Techies with
Soft Skills Training

All Techies receive soft skills training to master the Art of Empathy and Patience. They're also trained with technical depth, of course.

Their Tech Ally is Here

Our expertise is delivered with empathy, and always on their beck and call.

Everyday

✓ Two (2) 90-minutes one-on-one online session per year.
  • Included sessions are 45 minutes each.
  • Session can be skipped and rescheduled at any date and time that works for you.
  • You can use this for
✓ Unlimited Quick Support (20 minutes or less) for whatever you need.
coming soon
✓ Unlimited access to open group lessons
$
15
per month,
billed annually $180

Avid Learner

✓ Two (2) 45-minutes one-on-one online session per month.
  • Included sessions are 45 minutes each.
  • Session can be skipped and rescheduled at any date and time that works for you.
✓ Unlimited Quick Support (20 minutes or less) for whatever you need.
✓ Recorded one-on-one session.
✓ Written notes from one-on-one session by your techie.
coming soon
✓ Unlimited access to open group lessons
$
50
per month

Professional

✓ Unlimited one-on-one online sessions.
  • Included sessions are 45 minutes each.
  • Session can be skipped and rescheduled at any date and time that works for you.
✓ Unlimited Quick Support (20 minutes or less) for whatever you need.
✓ Recorded one-on-one session.
✓ Written notes from one-on-one session by your techie.
coming soon
✓ Unlimited access to open group lessons
$
90
per month

Ad Hoc Hours

$ 0
per month
Virtual Lessons & Support
$45 per hour
Personal Tech Question Hotline
Not supported
Live Virtual Group Classes
Not supported

Membership

$ 5
per month
Virtual Lessons & Support
$36 per hour
Personal Tech Question Hotline
Free access 24/7
Live Virtual Group Classes
Free access

Membership

$ 5
per month

Ad Hoc Hours

$ 0
per month
Live Virtual Group Classes
FREE access
-
Personal Tech Question Hotline
-
FREE access 24/7
Virtual Lessons & Support
$36
per hour
$45
per hour

Empathetic Tech Lessons & Support

On-demand lessons in the hottest tech and business skills to stay competitive and level up your career

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Empathetic Tech Lessons & Support

On-demand lessons in the the hottest tech and business skills to stay competitive and level up your career

Virtual Lessons & Support

Educators
Healthcare Professionals
Writers
Realtors
Master Zoom
Teach with Canvas
Backup with OneDrive
Master Microsoft Word
Manage Quickbooks
Take Remote Payment
Declutter Computer
and much more to get started...
Educators
Master Zoom
Teach with Canvas
Declutter Computer
Healthcare Professionals
Host Telehealth
Take Remote Payment
Manage Quickbooks
Writer
Master Microsoft Word
Backup with OneDrive
Sync All Devices
Realtor
Master Facebook Marketing
Track Leads with Excel
Build Online Branding
and much more to get started...

Contact Us

Tell us about your goals and struggles.

Become a Member

Our team of Techies at our members' beck and call.

Try First Session Free

We hand-match you with your perfect Techie.

Technical
Expertise

Our founding team from Microsoft and Apple created in-house training for every Techie, giving them the skills and knowledge to be your one-stop source for help.

Empathetic Methodolody

Our personality-based screening selects patient individuals. Combined with our people-first approach, your Techie adapts to your learning style, creating a one-of-a-kind experience.

Step-by-Step Guidance

Our coaching helps everyone from professionals to first time computer users. Can’t take notes fast enough? No problem. We record your lesson for you so you always have easy access.

From Happy Users

I can't tell you how lucky I was to find you. You came into my life at a time, when I was overwhelmed with one technology issue after another.
Patricia B.
Orchard Member
These classes are incredible! People are missing out! I think people think doing classes is too hard, but it’s not because you show us the screen!
Winnie P.
Orchard Member
I feel like I have an ally, somebody who could help me when I need it! Orchard is THE ANSWER for anyone who don't keep up with all the latest technology.
Patsy M.
Orchard Member

Your Tech Ally is Here

Our empathetic tech coaching is bundled in plans. So it's like having insurance of tech knowledge.

Everyday

✓ Two (2) 90-minutes one-on-one online session per year.
  • Included sessions are 45 minutes each.
  • Session can be skipped and rescheduled at any date and time that works for you.
  • You can use this for
✓ Unlimited Quick Support (20 minutes or less) for whatever you need.
coming soon
✓ Unlimited access to open group lessons
$
15
per month,
billed annually $180

Avid Learner

✓ Two (2) 45-minutes one-on-one online session per month.
  • Included sessions are 45 minutes each.
  • Session can be skipped and rescheduled at any date and time that works for you.
✓ Unlimited Quick Support (20 minutes or less) for whatever you need.
✓ Recorded one-on-one session.
✓ Written notes from one-on-one session by your techie.
coming soon
✓ Unlimited access to open group lessons
$
50
per month

Professional

✓ Unlimited one-on-one online sessions.
  • Included sessions are 45 minutes each.
  • Session can be skipped and rescheduled at any date and time that works for you.
✓ Unlimited Quick Support (20 minutes or less) for whatever you need.
✓ Recorded one-on-one session.
✓ Written notes from one-on-one session by your techie.
coming soon
✓ Unlimited access to open group lessons
$
90
per month

Ad Hoc Hours

$ 0
per month
Virtual Lessons & Support
$45 per hour
Personal Tech Question Hotline
Not supported
Live Virtual Group Classes
Not supported

Membership

$ 5
per month
Virtual Lessons & Support
$36 per hour
Personal Tech Question Hotline
Free access 24/7
Live Virtual Group Classes
Free access

Membership

$ 5
per month

Ad Hoc Hours

$ 0
per month
Live Virtual Group Classes
FREE access
-
Personal Tech Question Hotline
-
FREE access 24/7
Virtual Lessons & Support
$36
per hour
$45
per hour

Ready To Get Started?

Virtual Lessons & Support

• Sessions are automatically recorded for you.
• No need to take notes either, because our Techies do that too for you during the session.
• Expert Techies with fun personalities.
• Learn the hottest skills at your style and pace.
• And so much more.