Family IT Support
(when the kids are too busy)

On-demand technology lessons, support, and consulting
designed for older adults.

try first hour free

Family IT Support
(when the kids are too busy)

On-demand technology lessons, support, and consulting
designed to help older adults stay competitive.

Featured In

Virtual Lessons & Support

Smart Phone

Computer

Tablet

Recover passwords

Get back into Gmail

Learn to use Zoom

Use grocery delivery

Learn new programs

Set up TeleHealth

Connect to internet

and much more to get started...

Smartphone

Recover passwords

Get back into Gmail

Learn to use Zoom

Use grocery delivery

Computer

Learn new programs

Remove virus

Set up camera

Master Facebook

Tablet

Choose a new tablet

Manage accounts

Play games

Set up TeleHealth

Smart TV

Connect to internet

Learn to navigate

Set up Netflix

Install Roku

and much more to get started...

Sign up

Set up to request on-demand help anytime for your family.

Never worry again

Have a peace of mind that they are in good hands.

We reach out

We will contact them and take it from there.

try first session free

No Learning Curve

No extra software to download. Just one-button click to get on a call with us right from the browser or phone.

Unlimited Quick Support

Members get free unlimited quick support less than 20 minutes by our Tech Concierge team 365 day a year.

Techies with
Soft Skills Training

All Techies receive soft skills training to master the Art of Empathy and Patience. They're also trained with technical depth, of course.

Their Tech Ally is Here

Our expertise is delivered with empathy, and always on their beck and call.

Best Gift

Everyday

✓ Two (2) 90-minutes one-on-one online session per year.

Included sessions are 45 minutes each.
Session can be skipped and rescheduled at any date and time that works for you.
You can use this for

✓ Unlimited Quick Support (20 minutes or less) for whatever you need.

coming soon

✓ Unlimited access to open group lessons

per month,
billed annually $180

Avid Learner

✓ Two (2) 45-minutes one-on-one online session per month.

Included sessions are 45 minutes each.
Session can be skipped and rescheduled at any date and time that works for you.

✓ Unlimited Quick Support (20 minutes or less) for whatever you need.

✓ Recorded one-on-one session.

✓ Written notes from one-on-one session by your techie.

coming soon

✓ Unlimited access to open group lessons

per month

Professional

✓ Unlimited one-on-one online sessions.

Included sessions are 45 minutes each.
Session can be skipped and rescheduled at any date and time that works for you.

✓ Unlimited Quick Support (20 minutes or less) for whatever you need.

✓ Recorded one-on-one session.

✓ Written notes from one-on-one session by your techie.

coming soon

✓ Unlimited access to open group lessons

per month

Ad Hoc Hours

$ 0

per month

Try For Free

Virtual Lessons & Support

$45 per hour

Personal Tech Question Hotline

Not supported

Live Virtual Group Classes

Not supported

Membership

$ 5

per month

Virtual Lessons & Support

$36 per hour

Personal Tech Question Hotline

Free access 24/7

Live Virtual Group Classes

Free access

Membership

$ 5

per month

Ad Hoc Hours

$ 0

per month

Try For Free

Live Virtual Group Classes

FREE access

Personal Tech Question Hotline

FREE access 24/7

Virtual Lessons & Support

$36

per hour

$45

per hour

Get Started

Surprisingly simple technology coaching and support.

Orchard helps older adults feel more comfortable, safe, and connected with technology.

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As featured in

I can't tell you how lucky I was to find you. You came into my life at a time, when I was overwhelmed with one technology issue after another.

Patricia B.

Orchard Member since 2018

These classes are incredible! People are missing out! I think people think doing classes is too hard, but it’s not because you show us the screen!

Winnie P.

Orchard Member since 2018

I feel like I have an ally, somebody who could help me when I need it! Orchard is THE ANSWER for anyone who doesn't keep up with all the latest technology.

Patsy M.

Orchard Member since 2019

Surprisingly Simple Technology Coaching & Support

On-demand, empathetic tech coaching and support designed for older adults.

Your Personal Online Tech Coach

Master Zoom

Teach with Canvas

Backup with OneDrive

Master Microsoft Word

Manage Quickbooks

Take Remote Payment

Declutter Computer

and much more to get started...

What's Popular on Orchard

Setting up Zoom

Teach with Canvas

Declutter computer

Secure computer

Unlock accounts

Manage passwords

Master Microsoft Word

Backup files

Sync all devices

Social media

Organize with Excel

Build online branding

and much more to get started...

How It Works

Free Phone Consultation

Tell your Orchard Techie about your goals, needs, and struggles. We then tell you how we can help.

Get Ongoing Support

Your Orchard Tech Coaches are available on-demand for any of your technology support needs - no matter how small.

First Online Session Free

Get a free 45-minute online session upon signing up to get comfortable with online coaching and identify your most immediate needs.

Technical
Expertise

Our founding team from Microsoft and Apple created in-house training for every Techie, giving them the skills and knowledge to be your one-stop source for help.

Empathetic Methodology

Our personality-based screening selects patient individuals. Combined with our people-first approach, your Techie adapts to your learning style, creating a one-of-a-kind experience.

Step-by-Step Guidance

Our coaching helps everyone from professionals to first time computer users. Can’t take notes fast enough? No problem. We record your lesson for you so you always have easy access.