At Orchard, we strive to restore technological independence for our community and to relieve stressful, frustrating tech-related issues. Our team at Orchard helps our customers step by step at the comfort of their own homes so they can learn and grow. Modern technology was meant for making life easier - and that’s how it should be.
Ming Yang, our Founder and CEO used to drive 300 miles every weekend home to help her mom apply for Social Security Disability online. She then wondered, what would have happened if she wasn't able to be there to help her mom with technology? Would her mom not have gotten health insurance because she didn't know how to use the computer? Concerned for both her mother and others new to technology, Ming decided to build a company that both relieves the frustration of long-distant caretakers like her, and at the same time restoring technological independence to those who need it. Voila, Orchard was born.
Ming is a graduate in Computer Engineering from the University of Florida. From her experience of working at Apple and Microsoft, Ming learned to combine her empathetic intuition with her technical depth to create Orchard.
Sahil is an Industrial Engineering student at the University of Florida. As operations manager, he uses his passion for efficiency to deliver the best experience possible for the Orchard community.
Marco is a graduating Computer Engineering major from the University of Florida. Equipped with both tutoring experience and passion for computers, Marco strives to combine both sympathy and technology to serve effectively as Orchard’s Engineering lead.
We maximize our customers with technology, not maximize the technology themselves.
We understand the emotional value of being able to accomplish things by ourselves. That's why We teach our customers everything so they need us less. We also do all the tedious setup work on their devices, so the devices themselves also need us less.
We share knowledge with our customers, we look out for what's best for them, and we always have their backs. Because that's what teammates do for each other.
We help our customers build emotional confidence so they are empowered to explore and learn how to leverage technology to experience more.
We believe in the pursuit of knowledge and improvement no matter where we are in life, whether that's learning the tech, or learning from our customers. As the world evolve and technology advances, we will be right there at the front to learn and help our customers do the same.