FAQs

How much do you charge?

Our membership starts at $30 a month, which include a technology help session every month. Our most popular plan is the Standard Membership, which is $60 a month and it includes 3 technology sessions. We also have ad-hoc hourly rate is available for $45 an hour. More information can be found on our Pricing Page.

How long is each session?

Each session is 45 minutes long.

If my Techie isn't able to help me with my problem, did I just waste my monthly session?

Not at all. If we can't help you, that session will not count! If your techie isn't able to help you, we will send someone else to help you until we solve your problems.

Do you come to me, or do I go to you?

We do our virtual sessions over Zoom and Whereby. Don't worry, if you've never used Zoom, we will show you how to use it for free. For our in-person session, we travel to you, wherever you are. It could be your home, the local library, or a coffee shop.

What area do you cover?

We serve everywhere around the world for our virtual sessions. We are offering our in-person session in North Central Florida.