FAQs

How much do you charge?

Our monthly membership is $5/month. Our one-on-one session is $45/hour for virtual help and $60/hour for in-person help. Your membership provides a discounted session rate of $36/hour for virtual sessions, and $48 an hour in-person sessions.

If my Techie isn't able to help me with my problem, do I still have to pay the full amount?

Not at all. If we can't help you, we won't charge a cent. If your techie isn't able to help you, we will send a back up techie free of charge to you, or do everything we can to help.

Do you come to me, or do I go to you?

We do our virtual sessions over Zoom. (Don't worry, if you've never used Zoom, we will show you how to use it for free!) For our in-person session, we travel to you, wherever you are. It could be your home, the local library, or a coffee shop.

What area do you cover?

We serve everywhere around the world for our virtual sessions. We are offering our in-person session in North Central Florida.