We charge $40 for the first 30 minutes of an appointment, and $30 for each additional half hour. You can find more details on our pricing page here.
Not at all. If we can't help you, we won't charge a cent. If your techie isn't able to help you, we will send a back up techie free of charge to you, or do everything we can to help.
We travel to you, wherever you are. It could be your home, the local library, or a coffee shop.
We are currently based in Gainesville, FL and serve the areas of Gainesville, Ocala, and The Villages.