FAQs

How much do you charge?

Our monthly membership is $5/month. Our one-on-one session is $45/hour for virtual help and $60/hour for in-person help. The membership provides flexible pricing options, giving our members the choice of $36, $41, or $45 an hour for virtual sessions, and $48, $56, and $60 an hour in-person sessions.

If my Techie isn't able to help me with my problem, do I still have to pay the full amount?

Not at all. If we can't help you, we won't charge a cent. If your techie isn't able to help you, we will send a back up techie free of charge to you, or do everything we can to help.

Do you come to me, or do I go to you?

For our in-person session, we travel to you, wherever you are. It could be your home, the local library, or a coffee shop. For our virtual sessions, we do them over Zoom. (Don't worry, if you've never used Zoom, we will show you how to use it for free!)

What area do you cover?

We serve everywhere around the world for our virtual sessions. We are expanding for our in-person session and are now in North Central Florida.